Terms and Conditions

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India

Welcome to use "Jasminechats" software and services!

This agreement stipulates the rights and obligations of "Jasminechats" ("product") products services between Shakya Digitech and the user ("you"), The "User Service Agreement" (hereinafter referred to as the "Agreement") is an agreement entered into between you and the platform for your downloading, installing, registering, logging in, using (hereinafter collectively referred to as "using") the "Jasminechats" software, and obtaining related services provided by the "Jasminechats" software. The platform hereby reminds you that before registering as a product user, please read this "User Agreement" (hereinafter referred to as the "Agreement") carefully to ensure that you fully understand the terms of this agreement. Please read carefully and choose to accept or not accept this agreement. Unless you accept all the terms of this agreement, you have no right to register, log in or use the services covered by this agreement. Your registration, login, use, etc. will be regarded as acceptance of this agreement, and you agree to be bound by the terms of this agreement. Unless you have read and accepted all the terms of this agreement, you have no right to download, install or use the software and related services. Your download, installation, use, acquisition, login to the "Jasminechats" platform account and other actions shall be deemed to have read and agreed to the constraints of this agreement. The terms under this agreement can be changed by the platform based on actual conditions, and users must review this agreement regularly. Once the terms of the agreement are changed, the platform will prompt the changes on the product-related pages. Once the changed agreement is published on the relevant page, it will effectively replace the original agreement. If the user does not agree to any changes made by the platform to this agreement, the user should immediately stop using this software product. Among them, important content such as exemption or limitation of liability clauses will be in bold form to remind users to pay attention, and users should focus on reading. If the user continues to use Jasminechats (hereinafter referred to as the "software product") after this agreement is changed, it is deemed that the user has fully agreed to the changed agreement. If the user does not agree to this agreement, the platform will not be able to provide the user with a complete product or service, and the user can also choose to stop using it. If the user chooses to agree to or accept the platform and related services, it is deemed that the user fully understands this agreement and agrees to be a party to this agreement to accept this agreement and other agreements and rules related to the platform and related services. The platform specifically declares that minors should review and accept this agreement accompanied by a legal guardian. Before using platform services, minors should obtain the consent of their parents (guardians) in advance. If parents (guardians) agree that minors (especially minors under the age of eight) can use this service, they must be the legal guardian to judge whether this service is suitable for minors. Minor users should use software products to a reasonable extent, and may not affect their daily study and life due to the use of software products. Please read carefully and choose to accept or not accept this agreement. The user should understands that the platform is not obliged to conduct any form of review and confirmation of the aforementioned matters in this paragraph. The content of this agreement also includes relevant agreements and business rules that may be continuously released by "Jasminechats" regarding this service. Once the above content is officially released, it is an integral part of this agreement, and you should also abide by it.

Article 1. Service contents

The specific content of the product service is provided by the platform according to the actual situation, including but not limited to services such as authorizing you to instant messaging, adding friends, posting text, pictures, videos, sticker search, and avatars through your account. The platform can change the services and its contents that provided by the platform at any time; you will receive a notification from the platform about service changes.
If you did not obtain the "Jasminechats" software from the platform or a third party authorized by the platform, the platform cannot guarantee whether the unofficial version of the product can be used normally, and you shall bear all losses and adverse consequences arising therefrom.
You can decide by yourself whether to use the "Jasminechats" software and related services or newer versions according to your own needs. If you choose not to accept the update, some functions of the "Jasminechats" software and related services will be restricted or cannot be used normally. If you no longer need to use the "Jasminechats" software and related services, you can also uninstall the corresponding application software by yourself.
You clearly understand that, unless you have obtained the express prior written authorization of the platform, you shall not, in any form, make any unauthorized access or use of the "Jasminechats" software and related services, including but not limited to adaptation, copying, dissemination, etc.

Article 2. Account Registration

You need to register a "Jasminechats" account before using this service. You promise to register as a user of the "Jasminechats" platform with your true identity, and to ensure that the personally identifiable information provided is true, complete and effective, and to assume corresponding legal responsibilities for the information provided in accordance with legal provisions and mandatory provisions. "Jasminechats" platform account should be registered with mobile phone number/FACEBOOK account/GOOGLE account binding.
"Jasminechats" is an instant messaging social software based on voice interaction. When you register, you should authorize the platform to use the information you filled in during registration before you can successfully register your "Jasminechats" account. Therefore, your completion of registration means that you have collected and used all the information you filled in during registration with the "Jasminechats" platform.
When you register and use this service, the platform needs to collect personal information that can identify you so that the platform can contact you when necessary, or provide you with a better experience. The information collected by the platform includes, but is not limited to, your name, gender, age, date of birth, ID number, address, company information, industry, hobbies, places frequently haunted, and personal description; the platform agrees that the use of this information will Subject to the personal information protection clauses of this agreement and the privacy agreement.
After the user has successfully registered, the platform will give each user a user account and corresponding secrets. The user account and password are kept by the user; the user shall be legally responsible for all activities and events conducted with his user account.
You understand that the platform provide users a personal, revocable, non-transferable, non-exclusive and non-exclusive right to use "Jasminechats" software and related services. All other rights not expressly authorized by this agreement are still reserved by the platform. If the platform does not exercise the aforementioned rights, it does not constitute a waiver of this right.

Article 3. The acquisition, installation, uninstallation and update of Software

Users can directly obtain software products from third parties authorized by the platform.
If the user obtains the software or an installation program with the same name as the software from a third party that is not authorized by the platform, the platform cannot guarantee that the software can be used normally, and will not be responsible for the losses caused to the user.
The platform may develop different software versions for different terminal devices, and users should choose to download the appropriate version for installation according to the actual situation.
If users no longer need to use the software or need to install a new version of the software, they can uninstall it by themselves.
In order to improve user experience and service content, the platform will continue to work hard to develop new services and provide users with software updates from time to time (these updates may take the form of software replacement, modification, function enhancement, version upgrade, etc.).
In order to ensure the security and functional consistency of the software and services, the platform has the right to update the software without special notice from the user, or to change or limit some of the software's functional effects.
After the new version of this software is released, the old version of the software may not be available. The platform does not guarantee that the old version of the software and the corresponding customer service will continue to be available, please check and download the latest version at any time.

8.The user agrees that the platform may notify users of software updates through announcements, update logs, etc., but the platform does not need to notify users specifically.

Article 4. Personal information protection

In the process of registering an account or using this service, you may need to fill in or submit some necessary personal information, such as the identity information required by laws and regulations, regulatory documents (hereinafter referred to as "laws and regulations"). If the information you submit is incomplete or does not meet the requirements of laws and regulations, you may not be able to use the service or be restricted in the process of using the service.

2. Your personal information includes: 1) Your personal information provided by yourself (such as your mobile phone number, email and other personal information when you register, shared information provided when using the service, etc.); 2) Your personal information shared by other parties; 3 ) Your necessary personal information legally collected by the platform to provide services (such as equipment or software information automatically collected by the system when using the service, browsing history information, communication time information and other technical information, use information when you turn on the background refresh function and use the service , The voice information when you turn on the microphone permission and use the service, the picture information when you turn on the album permission and use the service, etc.).Personal privacy information refers to information related to your personal identity or personal privacy, such as your real name, ID number, mobile phone number, mobile device identification code, IP address, and chat history. Non-personal private information refers to the basic record information that clearly and objectively reflects on the server side of the platform, other general information outside the scope of personal private information, and the above-mentioned private information that you agree to disclose on your operating status and usage habits of this service. The platform guarantees to collect, use or disclose your personal privacy information with your written consent,You agree that the platform can collect, use or disclose your non-personal private information without obtaining your separate confirmation and authorization.

Under normal circumstances, you can browse and modify the information submitted by yourself at any time, but for security and identification considerations, users may not be able to modify the initial registration information and other verification information provided during registration.
Respecting the privacy of your personal information is a consistent system of the platform. The platform will take technical measures and other necessary measures to ensure the safety of your personal information and prevent the leakage, damage or loss of your personal information collected in this service. In the event that the foregoing situation occurs or the platform discovers that the foregoing situation may occur, the platform will promptly take remedial measures and notify you. If you find that the foregoing situation exists, you need to contact the platform immediately.
The platform will use various security technologies and procedures to establish a complete management system to protect your personal information from unauthorized access, use or disclosure.

6.The platform will not disclose or disclose your personal privacy information to any third party without your consent. Except in the following specific situations: (1). The platform provides your personal privacy information in accordance with laws and regulations or instructions from competent authorities; (2). Any leakage of personal information caused by you telling others of your password or sharing the registered account and password with others, or other personal privacy information not caused by the platform; (3). You disclose your personal privacy information to a third party by yourself; (4). You have reached an agreement with the platform and cooperative units on the use and disclosure of your personal privacy information, and the platform therefore discloses your personal privacy information to the cooperative units; (5). Any leakage of your personal privacy information due to hacker attacks, computer virus intrusion and other force majeure events; (6).Your personal information has been processed and cannot identify a specific individual and cannot be restored.

You agree that the platform can use your personal privacy information in the following matters:

(1). The platform will send you important notices in a timely manner, such as software updates and changes to the terms of this agreement; (2). Audit, data analysis and research within the platform to improve the platform's products, services and communication with you; (3). According to this agreement, the platform manages, reviews your information and takes processing measures; (4). Other matters stipulated by applicable laws and regulations. 8.The platform attaches great importance to the protection of the personal information of minors. You should provide true, accurate and complete personal information to the platform, and the platform will rely on the personal information you provide to determine whether you are a minor.Any minors under the age of 18 who register for an account or use this service should obtain the consent of their parents or their legal guardians (hereinafter referred to as "guardians") in advance. Except for disclosure in accordance with laws and regulations and instructions from competent authorities, the platform will not use or disclose to any third party the chat records and other personal information of minors. Except for the exceptions stipulated in this agreement, the platform will not use or disclose the personal information of minors to any third party without the prior consent of the guardian.

The platform attaches great importance to protecting your personal privacy, and has formulated the "Privacy Policy". You can also check it out specifically. You confirm and agree to use the services provided by the platform will be deemed to accept the "Privacy Policy".
Regarding any personal information ("personal information") generated during your use of the software and services and collected or provided by you ("personal information"), you shall use this service in accordance with all applicable laws and regulations, and perform your work in accordance with the agreement. Obligations under this agreement. The "applicable laws and regulations" referred to in this agreement refers to the laws, regulations, regulatory documents, and policies of the countries and regions where you provide the information, services, or the foregoing information and services that you provide through this service.

Article 5. Content specification

Content refers to any content produced, uploaded, copied, published, or disseminated during your use of this service, including but not limited to account avatar, name and other registration information and authentication information provided by you, or text, voice, picture, Sending, replying or automatically replying to messages and related linked pages such as videos, pictures and texts (if any), and other content generated by using the account or the service.
You may not use the platform account or this service to produce, upload, copy, publish, or disseminate the following contents prohibited by laws, regulations and policies:

(1). Oppose the basic principles established by the Constitution; (2). Endangering national security, leaking state secrets, subverting state power, and undermining national unity; (3). Damage to national honour and interests; (4) Inciting ethnic hatred, ethnic discrimination, and undermining ethnic unity; (5) Destroying the state's religious policies, promoting cults and feudal superstitions; (6). Spread rumours, disturb social order, and undermine social stability; (7). Spreading obscenity, pornography, gambling, violence, murder, terror or instigating crime; (8). Insulting or slandering others, infringing on the legal rights and interests of others; (9). Failure to comply with the "seven bottom lines" requirements of the bottom line of laws and regulations, the bottom line of the socialist system, the bottom line of national interests, the bottom line of citizens' legitimate rights and interests, the bottom line of social public order, the bottom line of morality and the bottom line of information authenticity; (10). Information containing other content prohibited by laws and administrative regulations. 3. You may not use the platform account or this service to create, upload, copy, publish, or disseminate the following content that interferes with the normal operation of the platform and infringes the legitimate rights and interests of other third parties: (1). Contains any sexual or sexual suggestion; (2). Contains abusive, intimidating, or threatening content; (3). Contains harassment, spam, malicious information, or deceptive information; (4). Involving other people's privacy, personal information or data; (5). Infringement of other legal rights such as reputation rights, portrait rights, intellectual property rights, trade secrets, etc.; (6). Contains other information that interferes with the normal operation of this service and infringes on the legal rights and interests of third parties. (7). Submitting or publishing false information, or embezzling other people's avatars or materials, impersonating or using the names of others; (8). Forcing or inducing other you to follow, click on the linked page or share information; (9). Fictional facts, concealing the truth to mislead or deceive others; (10). Using technical means to establish false accounts in batches; (11). Use platform accounts or this service to engage in any illegal or criminal activities; (12). Produce and publish methods and tools related to the above behaviors, or operate or spread such methods and tools, regardless of whether these behaviours are for commercial purposes 4. Without the written permission of the platform, no user or third party shall, by himself, authorize, allow, or assist others to perform the following actions on the information content in the "Jasminechats" software and related services: (1). Copy, read, and use the information content of "Jasminechats" software and related services for commercial purposes including but not limited to publicity, increasing reading volume, and browsing volume; (2). Unauthorized editing, sorting, and arrangement of the information content of the "Jasminechats" software and related services and then displaying them in channels other than the source page of the "Jasminechats" software and related services; (3). Adopt any form of identification methods, including but not limited to special marks, special codes, etc., to self or assist a third party to generate traffic, reading guidance, transfer, hijacking and other adverse effects on the information content of the "Jasminechats" software and related services (4). Other acts of illegally obtaining or using the information content of "Jasminechats" software and related services.

Without the written permission of the platform, any user or third party shall not steal directly or indirectly in any way (including but not limited to hotlinking, redundant stealing, illegal crawling, simulated downloading, deep linking, fake registration, etc.)" Jasminechats" software and related services include videos, graphics and other information content, or delete or change the right management electronic information related to information content in any way (including but not limited to hiding or modifying domain names, platform-specific logos, user names, etc.).

Article 6. The Using Rules

Any content transmitted or published by users in or through this service does not reflect or represent, nor should it be deemed to reflect or represent the views, positions or policies of the platform, and the platform does not assume any responsibility for this.
The user shall bear full responsibility for the authenticity, legality and validity of the registered information on the platform. The user shall not pretend to be another person; shall not publish any information in the name of another person; shall not maliciously use the registered account to cause other users to misunderstand; otherwise the platform Have the right to immediately stop providing services, take back their account, and the user alone bears all legal responsibilities arising therefrom.
The user's direct or indirect use of platform services and data through various methods (such as RSS feeds and off-site API references, etc.) will be deemed to have unconditionally accepted the entire content of this agreement; if the user has any clauses in this agreement If you disagree, please stop using all services provided by the platform.
The platform is a social platform for information dissemination and acquisition. The information published by users through the platform is public information, and other third parties can obtain the information published by users through the platform, and the publication of any information by the user recognizes the information as public information , And solely bear legal responsibility for this behavior; any information that users do not want to be known to other third parties should not be published on the platform.
The user promises not to use the platform in any way to directly or indirectly engage in behaviors that violate UK laws and social morality, and the platform has the right to delete content that violates the above commitments.
All users agree to abide by this agreement and privacy agreement.
The platform has the right to review and supervise the user’s use of the platform. If the user violates any of the above regulations when using the platform, the platform or its authorized person has the right to require the user to correct or directly take all necessary measures (including but not limited to Change or delete the content posted by the user, suspend or terminate the user's right to use the platform) to reduce the impact of the user's improper behavior.
You are solely responsible for the authenticity, legality, harmlessness, accuracy, and validity of the information transmitted using the platform account. Any legal responsibility related to the information you disseminate is borne by you, and has nothing to do with the platform. If this causes damage to the platform or a third party, you should compensate according to law.
The services provided by the platform may include advertisements, and you agree to display advertisements provided by the platform and third-party suppliers and partners during use. Except as clearly provided by laws and regulations, you shall be solely responsible for the transactions conducted based on the advertising information, and the platform shall not be liable for any loss or damage suffered by you due to the transactions conducted based on the advertising information or the content provided by the aforementioned advertisers.

Article 7. User code of conduct and platform rights

The platform is the same as other Internet software used online. If you want to download, install, start, log in, display and/or run, you must at least bring your own mobile terminal, and the client who installs the platform on this terminal End software, and ensure that it can interact with the "Jasminechats" server software in real time via the Internet (ie, electronic data).
In addition to using the platform services in accordance with the provisions of this "User Agreement", you must not engage in any acts that infringe on the intellectual property rights of the platform or its software element works, or infringe on the operating environment and fairness of the online platform, or conduct other activities. The behavior that is harmful to the legitimate rights and interests of the platform or other users. The platform will never allow you to engage in these behaviors, and it has the right to take technical measures to prevent you from engaging in these behaviors. These behaviors include but are not limited to:

(1). Delete or modify the copyright information on the platform, or forge the ICP/IP address or the name of the data package; (2).The act of compiling, decompiling, reverse engineering or cracking the platform in other ways; (3).Conduct any behavior that undermines the fairness of the platform or otherwise affects the normal order of the platform; (4). Use techniques such as hijacking function variable name servers to illegally invade or destroy the server software system of the platform, or modify, add, delete, steal, intercept, or replace the data in the client and/or server software system of the platform, or illegally Squeeze the server space of the platform, or implement other behaviors that make it overloaded; (5). Carrying out any commercial activities such as publishing advertisements, selling goods, or carrying out any illegal activities that infringe the interests of the platform; (6). Publish, forward, or disseminate content that contains abuse, curse, slander, attack, slander, harass platform and/or third-party content, or contains feudal superstition, obscenity, pornography, indecent, terror, violence, murder, gambling, reaction , Fanning national hatred, jeopardizing the unification of the motherland, subverting the state power and other offensive and disgusting content illegal speech, or setting up a network name or role name containing the above content; (7)Conduct malicious scans on the platform and malicious time-consuming behaviors that maliciously disrupt the public order of the platform; (8). Use the platform to deliberately spread malicious programs or computer viruses, or use the platform to publish, forward, or disseminate text, pictures, photos, and programs that infringe on the intellectual property rights, portrait rights, name rights, reputation rights, privacy or other legitimate rights and interests of third parties , Videos, images and/or animations, etc., and post the URL or link of the official website of the counterfeit platform.

The user hereby fully agrees and accepts that when the user's data is obviously abnormal, the platform has the right to determine whether the user has violated the rules and impose penalties by looking up the user's IP address or using relevant technical means.
If the account you are currently using is not obtained through your application or through other channels provided by the platform, but you know the current password of the account, please notify the platform or the applicant of the account as soon as possible. You must not do the following:

(1). Use the account and password to log in to the platform, platform customer service site, platform customer service mailbox and/or enjoy other Internet services provided by the platform; (2). Modify the password, application information, personal information, and email under the account; (3). Provide the account or its password, personal information and other information to unrelated third parties other than the platform and the applicant by means of transfer, sale, or gift, or provide the account or the above-mentioned information under the account or its item to irrelevant third parties other than the platform and the applicant. Other forms of punishment of data; (4). Publicize the account number and its password, personal data and other information to the public through the Internet or other means; (5). Use or dispose of the account number, password and the information under the account in other ways.

The platform may provide users with the download service of the platform client software on the official website of the platform or a third-party cooperation platform. Please download the client software and its upgraded version from the website or third-party cooperation platform.
If the platform has not registered a trademark of a certain paragraph or a few of the platforms, you shall not register a trademark without authorization. Otherwise, you should cooperate with the platform to apply for cancellation of the registered trademark from the Trademark Office, or transfer your registered trademark to the platform freely, completely and irrevocably.

7.You fully understand that the platform may update the platform from time to time by releasing software upgrade packages or software patches, online upgrades, etc. During the update process, the platform may retrieve and collect the client software version information, data and other related materials of your mobile terminal about the platform through the Internet, and automatically replace, modify, delete and/or supplement. Such behavior is a necessary operation or step for software update. If you do not agree to the platform to perform such operations, please do not update; your update behavior is deemed to be your consent to the platform to perform such operations.

You fully understand that: for the platform, some of the updates mentioned in these terms may be software version updates. If you do not perform such updates, you will not be able to log in to the platform. Moreover, such an update will cause the original software version of the mobile terminal you are using to be completely replaced by the new software version.

9.You fully understand: user data will occupy the server space of the platform. Long-term retention of all user data generated during your use and enjoyment of platform products and services will squeeze a large amount of server space, affect the speed of use of you and other platform users, and increase the operating cost of the platform. It is completely unnecessary of. therefore,You agree that the platform regularly transfers or permanently deletes some past usage data stored on the server under the premise of legal permission.

In order to enhance the user experience, you can submit your user feedback to the platform through the "Feedback Questions" in the "Personal Settings" page, and the platform can decide whether to adopt your feedback according to actual needs.

Article 8. Suspension or termination of service

1.If the user violates the arbitrary provisions of this agreement or publishes illegal information, seriously violates social ethics, or violates other prohibited provisions of the law, the platform has the right to immediately terminate the provision of services to the user.

If a user commits an improper behavior when accepting platform services, the platform has the right to terminate the provision of services to users. The specific circumstances of the improper conduct should be clearly stipulated in this agreement or belong to the prohibited behavior that the platform clearly informed in advance should be terminated. Otherwise, the platform shall not terminate the provision of services to users.
The platform has the right to suspend the provision of all or part of the service to the user if the user provides false registration identity information or violates this agreement;The platform shall notify the user and inform the suspension period when taking the suspension measures, and the platform will resume the service to the user after the suspension period expires..

Article 9. Account management

The ownership of the "Jasminechats" account belongs to the platform. After you complete the application for registration, you will obtain the right to use the "Jasminechats" account. The right to use belongs only to the initial registrant, and it is prohibited to give, borrow, rent, transfer or sell. If the platform finds or has reasonable grounds to believe that the user is not the initial registrant of the account, in order to protect the security of the account, the platform has the right to immediately suspend or terminate the provision of services to the registered account, and has the right to permanently disable the account.
You understand and promise that the account you set up shall not violate national laws and regulations and the relevant rules of the platform, and that your account name, profile picture, profile and other registration information and other personal information shall not contain illegal and harmful information, without the permission of others It is not allowed to open an account in the name of another person (including but not limited to falsely using another person’s name, name, font size, avatar, etc. or adopt other methods that are confusing), and it is not allowed to register a "Jasminechats" account maliciously (including but not limited to frequent registration, batch Acts such as registering an account). You need to abide by relevant laws and regulations during account registration and use, and you must not perform any behavior that infringes on national interests, harms the legitimate rights and interests of other citizens, or harms social morality. The platform has the right to review the registration information you submit.
You understand and agree that when registering, using and managing your account, you should ensure the authenticity of the identity information you fill in when registering your account. Please use true, accurate, legal and valid relevant identity certificates when registering and managing your account. Materials and necessary information (including your name and email address, contact number, contact address, etc.).In accordance with national laws and regulations, in order to use some functions of the "Jasminechats" software and related services, you need to fill in real identity information. Please complete the real-name authentication in accordance with the relevant laws and regulations, and pay attention to timely update the above-mentioned related information. If the materials you submit or the information provided are inaccurate, false or illegal, the platform has the right to refuse to provide you with related services. You may not be able to use the "Jasminechats" software and related services or some of the functions will be affected during use limit.
You can delete your platform account by contacting the platform, but please note that deleting relevant information will also delete the text and pictures you have stored in the system. You agree to bear all risks arising therefrom.
You are responsible for the safety of your registered account information and account passwords. Improper storage may lead to account theft or password theft. The responsibility is yours. You need to take legal responsibility for the behavior under the registered account and password. You agree not to use another account or password of yours under any circumstances. When you suspect that someone else uses their account or password, you agree to notify the platform immediately.
You should abide by the terms of this agreement and use the service correctly and appropriately. If you violate any of the terms in this agreement, the platform has the right to suspend or terminate the service to you in accordance with the agreement after notifying you. At the same time, the platform reserves the right to withdraw the "Jasminechats" account at any time.
If you have not logged in one year after registering a platform account, the platform can withdraw the account after you have been notified to avoid waste of resources, and the adverse consequences caused by this will be borne by you.

8.You have the right to choose whether to cancel your Jasminechats account according to your personal needs. You can perform the account cancellation service through the “Account cancellation” page in the “Settings” page. You confirm that the cancellation of the account is an unrecoverable operation. You should back up the information and data related to the platform account by yourself. You should check with the platform account before confirming the operation. All related services have been properly handled.You confirm that you are responsible for your actions during the period of using the "Jasminechats" service before you cancel your account. You confirm and agree that the cancellation of your account does not mean that the account behavior and related responsibilities before the cancellation of the account on this platform have been exempted or reduced. For example, during the cancellation period, your account was complained by others, investigated by state agencies, or was in litigation or arbitration proceedings. , The platform is limited to terminate your account cancellation without your consent. 9.You confirm that when you complete the registration process or actually use the service in a manner permitted by other platforms, you should be a natural person, legal person, or other organization with full civil rights capacity and capacity appropriate to the civil behavior you are engaged in.If you do not have the aforementioned subject qualifications, please do not use this service, otherwise you and your guardian shall bear all the consequences arising therefrom, and the platform has the right to cancel (permanently freeze) your account and cause losses to the platform. Right to recover from you.If you register on behalf of a company or other legal subject or actually use this service in a manner permitted by other platforms, you declare and warrant that you have the right to make the company or the legal subject bound by this agreement.

Article 10. Data storage

The platform is not responsible for the deletion or storage failure of your related data in this service.
The platform can determine the maximum storage period of your data in this service according to the actual situation within the scope of the law, and allocate the maximum storage space for the data on the server. You can back up the relevant data in this service according to your own needs.
If you stop using the service or the service is terminated, the platform can permanently delete your data from the server if permitted by law. After the service is stopped or terminated, the platform has no obligation to return any data to you, except as clearly provided by law.
When using the software and services, users must bear the following risks that are beyond the control of the platform, including but not limited to:

(1).Risks such as loss or leakage of user information that may be caused by irresistible factors; (2).The user must select the software version that matches the installed terminal device, otherwise, any problems or damage caused by the mismatch between the software and the terminal device model will be borne by the user; (3).When the user uses this software to visit a third-party website, the risks that may be caused by the third-party website and related content shall be borne by the user; (4).The content posted by users is forwarded and shared by others, so the risks and responsibilities that may be caused by such dissemination; (5).Risks such as login failure, incomplete data synchronization, and slow page opening speed caused by network reasons such as unstable network signal and small network bandwidth.

Article 11. Risk assumption

1.You understand and agree that the platform only provides a platform for you to share, transmit and obtain information, and you must be responsible for all actions under your registered account, including any content you transmit and any consequences arising therefrom.You should make your own judgment on the content of the platform and this service, and bear all risks arising from the use of the content, including the risks arising from the reliance on the correctness, completeness or practicality of the content.The platform cannot and will not be liable for any loss or damage caused by your actions.

If you find that anyone has violated this agreement or used the service in other improper ways, please report or complain to the platform immediately.
You understand and agree that due to the needs of business development, the platform reserves the right to unilaterally change, suspend, terminate or cancel all or part of the service content, and you need to bear this risk.

Article 12. Service change, interruption, and termination

In view of the particularity of network services, you agree that the platform has the right to change, interrupt or terminate some or all of the services (including fee-based services (if any)) at any time. For services that are changed, interrupted or terminated by the platform, the platform shall notify you before the change, interruption or termination, and shall provide you with equivalent alternative services to those affected.
In the event of any of the following situations, the platform has the right to change, interrupt or terminate the free service or charged service provided to you without any responsibility for you or any third party:

(1). According to the law, you should submit true information, but the personal information you provided is not true or inconsistent with the information at the time of registration and failed to provide reasonable proof; (2). You violated relevant laws and regulations or the provisions of this agreement; (3). In accordance with the law or the requirements of the competent authority; (4). For safety reasons or other necessary circumstances.

Article 13. Legal Liability

If the platform finds or receives reports or complaints from others about your violation of this agreement, the platform has the right to review and delete relevant content, including but not limited to your information and chat records, at any time without notice, and to consider the violation according to the severity Penalties including but not limited to warnings, account bans, device bans, and function bans will be imposed on the account, and you will be notified of the processing results.
If you are banned due to violation of the agreement, you can check the ban period by yourself and unblock it after the ban period expires. Among them, you will be automatically restored to the banned function after the ban period expires. If you are banned, you can submit an appeal to the relevant page of the platform website, and the platform will review the appeal and make a reasonable judgment on its own to decide whether to change the punishment measures.
You understand and agree that the platform has the right to punish violations of relevant laws and regulations or the provisions of this agreement based on reasonable judgments, take appropriate legal actions against any violations of laws and regulations, and save relevant information in accordance with laws and regulations to report to relevant departments Wait, you should bear all legal responsibilities arising from this.
You understand and agree that, for any claims, demands or losses claimed by any third party, including reasonable attorney fees, caused or caused by your violation of this agreement, you should compensate the platform, partner companies, and affiliated companies, and make them From damage.

Article 14. Force majeure and other exemptions

You understand and confirm that in the process of using this service, you may encounter risk factors such as force majeure, which will cause the service to be interrupted. Force majeure refers to an objective event that cannot be foreseen, cannot be overcome, cannot be avoided, and has a significant impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes, epidemics and storms, and social events such as wars, turmoil, government actions, etc. . When the above situation occurs, the platform will try to cooperate with the relevant units at the first time and repair them in a timely manner. However, the platform and the cooperative unit shall be exempted from liability within the scope permitted by law for the losses caused to you or a third party.
This service is the same as most Internet services. It is affected by differences in factors including but not limited to your reasons, network service quality, social environment, etc., and may be harassed by various security issues, such as the use of your information by others to cause real life Harassment in the Internet; other software you download and install or other websites you visit contain viruses such as "Trojan horses", which threaten the security of your computer information and data, and then affect the normal use of this service, etc. You should strengthen the awareness of information security and user data protection, and pay attention to strengthening password protection to avoid loss and harassment.
You understand and confirm that the service is interrupted or cannot meet your requirements due to force majeure, computer viruses or hacker attacks, system instability, your location, your shutdown, and any other technology, Internet, communication line reasons, etc. The platform does not assume any responsibility for any loss to you or a third party caused by this.
You understand and confirm that there is misleading, deceptive, threatening, defamatory, offensive or illegal information from any other person during the use of this service, or anonymity that violates the rights of others The platform does not assume any responsibility for any loss to you or a third party caused by the information or the fake information, and the behavior accompanying such information.
You understand and confirm that the platform needs to overhaul or maintain the platform or related equipment on a regular or irregular basis. If the service is interrupted within a reasonable time due to such circumstances, the platform does not need to bear any responsibility for this, but the platform should Announce in advance.
The platform obtains the right to deal with illegal or breached content in accordance with laws, regulations and this agreement. This right does not constitute an obligation or commitment of the platform, and the platform cannot guarantee timely detection of violations of laws or regulations or violations of the agreement or to deal with them accordingly.
You understand and confirm that the platform does not have to bear any responsibility for the quality defects of the following products or services provided to you by the platform and any losses caused by it:

(1). Free services provided by the platform to you; (2). Any product or service presented to you by the platform.

Under no circumstances will the platform be liable for any indirect, consequential, punitive, incidental, special or penal damages, including the loss of profits due to your use of the platform or the service (even if the platform has The possibility of being informed of such losses is also true). Although there may be contradictory provisions in this agreement, the full responsibility of the platform to you, regardless of the reason or behavior, will never exceed the fees (if any) you pay to the platform for using the services provided by the platform.

Article 15. User dispute handling mechanism

If users have disputes over the ownership of platform accounts or user data, they can request the platform company’s customer service personnel to handle it through the platform or the platform’s official website "feedback questions" or other methods provided by the platform. The platform will promptly handle your complaint and dispute in accordance with relevant laws and regulations.If a user finds any content infringing on your rights in "Jasminechats", you can notify the platform in accordance with the complaint channels indicated in the content of "User Dispute Handling Mechanism" in Article 15 of this agreement, and provide evidence that you have relevant rights, and the platform will Deal with your complaint in a timely manner in accordance with relevant laws and regulations.1. If the content you posted on "Jasminechats" is complained by the relevant right holder for infringement and is dealt with, and you do not approve the processing result, you can appeal by sending the content of the objection and relevant proof of rights to the complaint mailbox provided by the platform. The platform will also deal with your complaint in a timely manner in accordance with relevant laws and regulations. For details, please refer to Article 15(5).of this agreement.
The user promises to abide by the platform's requirements and procedures for handling such matters, and provide corresponding materials to prove his claims. If the user is unable to provide sufficient materials to prove the validity of his claim, thus causing him to suffer damage, the user shall bear all the responsibilities independently.
The user agrees to use the data recorded on the platform server or system as the judgment standard for handling disputes between users or between users and the platform.
The user shall be responsible for all expenses incurred in handling such disputes, such as communication fees, mailing fees, and transportation fees.
If users have disputes over the settlement of disputes made by the platform, they can file an appeal application through the platform or the platform's official website or other methods provided by the platform within 10 days from the date when the platform is penalized. Reasons for objections, and provide relevant information according to the requirements of the platform.However, this will not invalidate such penalties, nor will it affect the implementation of such penalties during the objection period. If the user fails to raise an objection to the punishment measures within 10 days, or although he or she does not provide sufficient supporting information within 10 days, it will be deemed that you have no objection and the platform will no longer accept any relevant feedback.

Article 16. User violation penalties rules 1.If you violate this "User Agreement" user code of conduct, the platform has the right to take one or more of the measures described in this "User Agreement", such as your actions cause economic losses to the platform or damage the platform's commercial reputation , For corporate image, the platform can ask you to pay compensation and publicly apologize;If it constitutes an illegal act as prescribed by the State Council’s "Measures for the Implementation of Copyright Administrative Penalties" or other laws and regulations, the platform will request the National Copyright Administration and other relevant administrative agencies to impose administrative penalties on you; if a crime is constituted, the platform will report to the relevant judicial authorities Report and hold you criminally responsible.

2.The platform has the right to take one or more of the following measures based on the user’s violations:

(1). Temporarily mute, that is, you are temporarily prohibited from making any speech on the platform with the account you are currently using, so that you can't make any speech during the period of muting; (2). Temporarily or permanently ban your account, that is, temporarily or permanently suspend your account so that it cannot log in to the platform within the ban period; (3). Delete false information and/or illegal speech, that is, permanently and irrevocably delete your false information or illegal speech, or take other measures to prevent its spread; (4).Refuse to accept account appeal; (5). Other measures, that is, take measures other than those listed above. The penalties for violations do not limit the language, regardless of whether the name that complies with the penalties for violations is Chinese or other languages, they will be punished in accordance with the penalties. The above violation penalties are non-permanent content. The platform has the right to modify and change the content in accordance with national regulations and environmental differences, and publish the changed penalties for violations on the official website. If you are unfamiliar with the penalties for violations of the changed platform, the platform will not compensate you.

Article 17. Notification and Service

The platform will publish announcements through the platform website, platform forums, notice boards, and system information as the main notification methods, and the announcement will be delivered from the date of announcement.
In some cases, the platform may notify you through login prompts, emails, regular letters or phone calls, but the platform is not obligated to make individual notifications in this way.
The user promises to pay careful attention to the notice of the platform, and the platform does not bear any responsibility for the damage caused by the user's failure to see the notice in time.

Article 18. Intellectual Property Rights

In the event of any concerns or complaints about possible violation of intellectual property rights, please send us an email at support@jasminechats.com ,identifying with specificity the rights alleged to be violated and the accused product(s). （This email address is just for intellectual property rights and legal issues. Other requests may not get response.）

Except for the intellectual property rights related to advertisements in this service owned by the corresponding advertisers, the intellectual property rights of the content provided by the platform in this service (including but not limited to web pages, text, pictures, audio, video, graphics, etc.) belong to the platform All, except that users have legally obtained intellectual property rights for their published content before using this service.
Unless otherwise stated, the copyright, patent rights and other intellectual property rights of the software on which the platform provides this service belong to the platform.
Except for the graphics, text or their composition of the platform involved in this service, as well as other platform logos and product and service names (hereinafter collectively referred to as the "platform logo"), the copyright or trademark rights belong to the platform. Without the prior written consent of the platform, the user shall not display or use the platform logo in any way or perform other processing, and shall not indicate to others that the user has the right to display, use, or otherwise have the right to process the platform logo.
The above and any other intellectual property rights legally owned by the platform or related advertisers are protected by law. Without the written permission of the platform or related advertisers, users are not allowed to use or create related derivative works in any form.

Article 19. Refunds Policy

Unless otherwise specified in these Terms or required under applicable law, any Products including the following are not refundable, in any event, after purchase: 1.Products that are in the possession of any Users whose use of Jasminechats has been suspended due to a violation of these Terms or illegal acts;

Products which have been used in whole or in part (e.g., already converted into Items, partially used package Products);
Products that were purchased more than five (5).years ago;
Products that remain at the time of one (1).year from Your last use of Jasminechats;
Products that are in the possession of any Users who have terminated use of Jasminechats or removed the Jasminechats App;
Diamonds which is the equivalent amount of Items that any User sent as gifts to other users, but not displayed to either user due to the instability of the communication environment or the device environment of either user;
Products that were purchased by third parties would be as a result of theft or loss of Device or caused by Your careless;

In addition, refunds for any and all Products as permitted under the applicable laws of Your jurisdiction will be processed, and may be limited, in accordance with the refund policies of the third party providing the payment processing services (i.e., Application Stores) that You used to purchase the Product. Therefore, We recommended that You check the respective refund provisions and policies of such third parties.

Article 20. Legal Liability

If the platform finds or receives reports from others or complains that the user violates the provisions of this agreement, the platform has the right to review relevant content at any time without notice. Including but not limited to reviewing and deleting user information and chat records. Depending on the severity of the circumstances, penalties including but not limited to warnings, account bans, device bans, and function bans will be imposed on violating accounts, and users will be notified of the results.
The user understands and agrees that the platform has the right to punish violations of relevant laws and regulations or the provisions of this agreement based on reasonable judgments, take appropriate legal actions against any user who violates laws and regulations, and save relevant information in accordance with laws and regulations to report to relevant departments Etc., the user shall bear all legal responsibilities arising therefrom.
The user understands and agrees that for any claims, demands or losses claimed by any third party, including reasonable attorney fees, caused or generated by the user in violation of the provisions of this agreement, the user shall compensate the platform and the cooperative company, affiliated company, and make it from damage.

Article 21. The Others

The platform solemnly reminds you to pay attention to the terms of this agreement that exempt the platform from liability and limit your rights. Please read it carefully and consider the risks yourself. Minors should read this agreement accompanied by a legal guardian.
The validity, interpretation and dispute resolution of this agreement are applicable to the laws of the UK. If there is any dispute or dispute between you and the platform, you should first settle it through friendly negotiation. If the negotiation fails, you agree to submit the dispute or dispute to the people's court with jurisdiction in the place where the platform is located.
No matter any clause of this agreement is invalid or unenforceable for any reason, the remaining clauses are still valid and binding on both parties.
Due to the rapid development of the Internet, the terms listed in this agreement signed by you and the platform may not be able to fully list and cover all the rights and obligations of you and the platform, and the existing agreement cannot guarantee that it will fully meet the needs of future development. Therefore, the platform privacy policy, etc. are all supplementary agreements to this agreement, which are inseparable from this agreement and have the same legal effect. If you use platform services, you are deemed to agree to the above supplementary agreement.
The drafting and interpretation of this agreement are in Chinese. Unless otherwise agreed by both parties, any translation related to this agreement shall not be used as a basis for interpreting this agreement or determining the intentions of the parties.
If any clause of this agreement is deemed invalid or unenforceable, the above clauses can be separated, and the remaining clauses still have legal effect.
This agreement and other supplementary agreements and announcements announced by the platform are integral parts of each other and have the same legal effect; if there is any inconsistency, the final announced agreement shall prevail.
The titles of all terms in this agreement are for reading convenience only, they have no actual meaning and cannot be used as the basis for interpretation of the meaning of this agreement.
In order to ensure product experience and business safety, the platform has the right to interpret and make decisions within the scope of laws and regulations.

Article 22. About us

Jasminechats app and Website owned and operated by company . You can download our app from Google Play Store for Android Devices and from Apple Store for iOS devices. Here are some Social Media Network links below you may interest. Thank you for supporting us. If you have any questions, complaints or claims with respect to the Terms or Jasminechats Services, they should be directed to Jasminechats via support@jasminechats.com

Article 23. Contact Us

If you have any questions or concerns, please do not hesitate to contact us. We would love to hear from you, contact us on: Email: support@jasminechats.com

Join for free in 3 minutes now
Tell about yourself
Find your perfect match
Start dating with your ideal partner